Advanced technologies requires novel way of thinking about service and business process design, new ways of working, the development of new skills, the use of old skills more effectively and a more flexible approach to working patterns and practices. He has perception of Think big, start small, and scale fast.
Another model suggested by Finger and Pecoud for e-governance based on three different policy levels which include local, national and global, three different sectors involved such as private sector, government and third sector, three different policy functions that are policy making, regulation and operations and three different degrees of making use of New Information and Communication Technologies. Challenges identified as trust, resistance to change, digital divide, cost and privacy and security concerns. Centralised reports as well as those of individual bins can be generated with the system.
Transactions such as payment of services, such as city utilities, can be completed online or over the phone. In the third stage of "Transaction", governments will provide services online. The level success and feedback depends greatly on the city size and government type. Recommendations to Tackle Challenges There is a need of appropriate strategies of e governance and information and communication strategies to bring changes in various internal systems of organizations for issues. The information of the government is public information; therefore citizens are entitled to every information of the government, because the government is for people, for people and for people.
Experts recommend that in order to get desired benefits, government must have to take several pro-active steps to address the operational, economic, personnel, planning and implementation issues, which are the hold-ups to effective application of e-Governance Rao, In general, senior citizens do not have much computer education and they would have to approach a customer service officer for assistance. According to The UNESCO, E-governance is the public sector's use of information and communication technologies in order to enhance information and service delivery, motivating inhabitant involvement in the decision-making process and making government more accountable, transparent and effective. A large number of e-governance initiatives were taken at the union and state levels. If any mistakes or wrong in the article, please suggest us fastread.
Fundamentally, E-governance, entails electronic governance which uses information and communication technologies at various levels of the government and the public sector to improve governance Bedi, Singh and Srivastava, Increased access to information: E-Government improves the accessibility of government information to citizens allowing it become an important resource in the making the decisions that affect daily life and so it helps in empowerment of citizens Disadvantages of e-governance Electronic governments also consist on certain disadvantage. People have great expectation to get information and services online from governments and corporate organizations to further their civic, professional and personal lives, thus creating plentiful evidence that the new "e-citizenship" is taking hold. The Single Point of Access for Citizens of Europe supports travel within Europe and Europe is a initiative supporting an online government. Furthermore, e-government uses one-way communication protocol whereas e-governance uses two-way communication protocol. Taiwan has top ranking G2C technology including an online motor vehicle services system, which provides 21 applications and payment services to citizens.
Accountability is answerability of the Government to the people.
The citizens can see the information whenever they want to see. With NeGP 'Mission Mode' it shows that projects are clearly defined objectives, scope and timeline and milestone implementation, as well as measurable results and service levels. Government to citizen[ edit ] The goal of government-to-citizen G2C e-governance is to offer a variety of ICT services to citizens in an efficient and economical manner and to strengthen the relationship between government and citizens using technology.